Ethics

# ____EPS Policy and Enforcement Procedures

# ____RID-NAD CPC



### EPS Policy and Enforcement Procedures in ASL

#### RID Ethical Practices System Policy and Enforcement Procedures

#### EPS Prohibited Actions and Behaviors

#### EPS Enforcement Procedures


### Overview and basics.

#### *** Governing Language**

#### EPS Reform

 __

#### ____EPS Reform explained

The Registry of Interpreters for the Deaf (RID)'s Board of Directors approved
changes to the policies and procedures within the Ethical Practices System
(EPS). These new policies and procedures will become effective during
membership renewal in June 2023. RID certificants and members working toward
RID certification will be expected to continuously comply with and uphold
appropriate standards of professionalism while demonstrating integrity and
accountability in all interpreting settings and interpreting-related
activities. While the RID-NAD's Code of Professional Conduct (CPC) outlines
the baseline of professional standards for all certificants and members, the
EPS is a crucial additional layer of protection that holds RID certificants
and members accountable to the CPC.

The revised EPS is now expanded in scope and includes any professional-related
activities related to applying for membership, testing and certification, and
maintaining certification. The EPS also includes CASLI testing candidates.
Also, in promotion of accountability within our profession, the policy also
states that those who witness or are aware of harm being caused - not just
those who experience the harm - may file a grievance. Additionally, the EPS
oversees the enforcement of the CPC and provides a robust structure for
investigating and resolving grievances.

#### ____Goals for EPS Reform

**Protect Consumers of Interpreting Services:** ASL interpreting is a “trust”
profession in which professionals work with vulnerable people thus our
professionals are held to high standards of ethical and professional
behaviors. The EPS aims to reduce further harm to Deaf, DeafBlind, Hard of
Hearing and DeafDisabled consumers, as well as, hearing consumers from bad
actors in advantageous positions.

**Protect the Integrity of the Profession:** Professional certification
organizations are expected to develop and uphold high ethical and professional
standards for their members and holders of their certification. The revised
policy helps protect the overall profession's reputation by holding bad actors
- members who engage in inappropriate or unethical behavior - accountable for
the harm they cause.

**Build Trust Within our Profession:** By having a robust grievance system in
place that holds our members and certificants accountable for adhering to the
CPC, RID is demonstrating our commitment to our certification's integrity and
protecting the public, and rebuilding trust between our members and our
consumers.

**Provide guidance to members and holders of RID certification:** The revised
EPS, combined with the CPC, can provide guidance to members who may be
uncertain as to how to navigate certain situations. The EPS and CPC can help
members make more informed decisions about their behavior by establishing
expectations and consequences for professional misconduct.

**Align RID with the industry best practices and National Commission for
Certifying Agencies (NCCA) standards:** RID’s overarching goal is to align our
practices with the needs of our consumers and with industry best practices, to
champion the value of certification and expected levels of ethical behaviors
and professionalism for our consumers, members, and the public.

**Uphold the Organization 's Mission:** The EPS policy and the CPC work
together to methodically support RID's mission and values. By promoting and
upholding high standards of integrity and accountability within interpreting,
which is a “trust” profession, the organization can demonstrate its commitment
to its mission, purpose, vision, and reinforce its values.

#### ____EPS Reform FAQs

You may find all answers to your questions regarding the EPS Reform here:
[www.rid.org/faqs/#epsfaqs](http://www.rid.org/faqs/#epsfaqs)

#### ____EPS Reform Announcement in ASL


### EPS Policy and Enforcement Procedures in ASL

#### EPS Governing Language

The English language version of this agreement shall be controlled in all
respects, notwithstanding any translation of this agreement made for any
purpose whatsoever. If any translation of this agreement conflicts with the
English version or contains terms in addition to or different from the English
version, the English version shall prevail.


**ASL: EPS Policy and Enforcement Procedures**

**EPS Governing Language**


### EPS Policy and Enforcement Procedures in ASL

#### RID Ethical Practices System Policy and Enforcement Procedures

#### EPS Prohibited Actions and Behaviors

#### EPS Enforcement Procedures


#### EPS Overview

 __

#### ____What is EPS?

RID’s Ethical Practices System (EPS) seeks to bring accountability to the
field of interpreting and is part of the tri-fold approach to establishing the
standards RID maintains for its membership. It provides guidance and
enforcement to professionalism and conduct while offering a complaint filing
and review process to address concerns regarding the ethical decision-making
of interpreters.

#### ____Purpose of EPS

The EPS upholds accountability and integrity as essential components to
developing and supporting trustworthy relationships between all consumers and
interpreting professionals. As such, accountability and integrity are pillars
for professional conduct. We acknowledge that accountability and integrity can
be perceived and upheld in a myriad of ways by various cultural, linguistic,
and (dis)ability communities which have historically been neglected when
identifying and addressing alleged professional misconduct. It is the desire
of the EPS to foster healthy relationships between consumers and professionals
in the interpreting community by providing a paradigmatic shift in the
understanding of how interpreting professionals should exhibit and embody
integrity and accountability.

#### ____EPS Complaint vs. EPS Report

A complaint is related to violations of the EPS Policy and/or the CPC.
Complainants are named.


A report is sharing information that is public (i,e. court judgments,
newspaper articles.) This is to inform RID of this information, the EPS may or
may not initiate action. Complainants are anonymous.


#### ____Approach to Ethical Issues

RID endeavors to assure all members of the public – Deaf, DeafBlind,
DeafDisabled, Hard of Hearing, and Late-Deafened (DDBDDHHLD) consumers,
hearing consumers, communities and organizations that engage in the provision
of interpreting services, and those who rely on the services of interpreters
to communicate with DDBDDHHLD individuals – that RID certificants meet
professional standards of conduct. RID’s EPS requires that certificants and
those seeking RID certification continuously comply with and uphold
appropriate standards of professionalism, while demonstrating integrity and
accountability in all interpreting settings and interpreting-related
activities. RID-NAD's Code of Professional Conduct outlines the baseline of
professional standards that all certificants and members throughout multiple
points in their journey to certification are expected to uphold.

It is crucial that individuals who do not meet the standards of
professionalism, accountability, and integrity required of the profession do
not undermine the important achievements of those who do. Failure to uphold
these standards by demonstrating conduct that is out of compliance and harmful
to the profession, its consumers and stakeholders, will be subject to
disciplinary action in accordance with this policy.


#### Basics and resources

 __

#### ____EPS Definitions

You can find the EPS definitions in this PDF on page four:
<https://rid.org/wp-content/uploads/2024/09/EPS-Policy-and-Enforcement-
Procedures_Updated-July-2024.pdf>

#### ____Filing a complaint

RID’s Ethical Practices System (EPS) seeks to bring accountability to the
field of interpreting and is part of the tri-fold approach to establishing the
standards RID maintains for its membership. It provides guidance and
enforcement to professionalism and conduct while offering a complaint filing
and review process to address concerns regarding the ethical decision-making
of interpreters.


#### ____EPS Procedures

The goal of the Ethical Practices System (EPS) is to uphold the integrity of
ethical standards among interpreters. In keeping with that goal, the system
includes a comprehensive process whereby complaints of ethical violations can
be thoroughly reviewed and resolved through complaint review or adjudication.

Procedures can be found here: <https://rid.org/programs/ethics/eps-
procedures/>

#### ____EPS Violations

RID’s Ethical Practices System (EPS) seeks to bring accountability to the
field of interpreting and is part of the tri-fold approach to establishing the
standards RID maintains for its membership. It provides guidance and
enforcement to professionalism and conduct while offering a complaint filing
and review process to address concerns regarding the ethical decision-making
of interpreters.

You may find a list of members who have violated EPS standards here:
<https://rid.org/programs/ethics/eps-violations/>

#### ____NAD-RID Code of Professional Conduct

A code of professional conduct is a necessary component to any profession to
maintain standards for the individuals within that profession to adhere. It
brings about accountability, responsibility and trust to the individuals that
the profession serves.

Originally, RID, along with the National Association of the Deaf (NAD), co-
authored the ethical code of conduct for interpreters. At the core of this
code of conduct are the seven tenets, which are followed by guiding principles
and illustrations.

The tenets are to be viewed holistically and as a guide to complete
professional behavior. When in doubt, one should refer to the explicit
language of the tenet.


#### Taking care of your concerns and needs.

[File a Complaint](https://rid.org/eps-complaint-form/)

[File a Complaint in ASL](https://www.videoask.com/fyd6t988p)

[File a Report](https://rid.org/eps-report/)

[File a Report in ASL](https://www.videoask.com/fyd6t988p)

### Causes for Actionable Discipline.

####

**I. Relating to the Integrity of Membership and Credentials**

**Cause I in ASL**

####  ____1\. Misrepresentation of Membership and Credentials

  1. Making false, knowingly misleading, or deceptive statements, or providing false, knowingly misleading or deceptive information or documents in connection with applying for RID membership or regarding the prerogatives and ramifications of that membership.
  2. Misrepresenting professional credentials (i.e., education, training, experience, level of competence, skills, exam scores, and/or certification status).
  3. Obtaining or attempting to obtain exam eligibility, certification, or recertification of any RID credentials by deceptive means.
  4. Assisting another in misrepresenting or falsifying membership or credentials not limited to submitting or assisting another person to submit any document which contains a material misstatement of fact or omits to state a material fact. 
  5. Using Fraudulent Credentials
    1. Manufacturing, modifying or duplicating documents including but not limited to submitting or assisting another person to submit any document which contains a material misstatement of fact or omits to state a material fact. 
    2. Use of RID and CASLI marks and logos including trademarked material, without the expressed permission of RID/CASLI.
    3. Impersonating a certified interpreter or providing interpreter services using another’s certification identification number.
    4. Attesting membership status as certification. 

#### ____2\. Certification Maintenace Program (CMP) Infringement

  1. Noncompliance with CMP protocols for seeking CEUs.
  2. Noncompliance with CMP sponsor responsibilities and procedures.
  3. Defrauding the CMP process (e.g., attending two or more simultaneous CEU-bearing events, impersonating another interpreter in CEU-bearing events, abuse of membership cycle to avoid CEU submission, etc.). 
  4. Failure to report known violations or intentionally assisting another in defrauding the certification maintenance process. 
  5. Misrepresentation as a CEU sponsor or as hosting a CEU-bearing event.

#### ____3\. Dishonest Actions Impacting CASLI Testing

  1. Integrity of Testing Materials
    1. Disclosing, recording, reproducing, or distributing examination content or otherwise compromising the security of a CASLI examination.
    2. Possessing and/or using unauthorized material, including but not limited to streaming, recording, screen capture, or other unpermitted electronic devices during a CASLI examination.
    3. oHaving or seeking access to proprietary exam materials before the exam.
  2. Testing Procedures
    1. Violating the published examination procedures for the examination or the specific examination conditions authorized by CASLI.
    2. Impersonating an examinee or engaging someone else to take the exam by proxy.
  3. Test Products
    1. Cheating on a CASLI examination.
    2. Making false, knowingly misleading, or deceptive statements, or providing false, knowingly misleading, or deceptive information or documents in connection with an application for CASLI’s examinations or certification renewal.or examination appeals.



### I. Relating to the Integrity of Membership and Credentials in ASL


####

**II. Relating to Upholding Trust in the Profession**

**Cause II in ASL**

####  ____1\. Confidentiality Transgressions

  1. Failing to maintain the confidentiality of information gained through or as a result of providing interpreting services whether such breach of confidentiality occurs prior to, during, or after an interpreting engagement.
  2. Sharing information that breaches the privacy of the consumer(s).
  3. Profiting from the use of assignment-related information for professional or personal gain.
  4. Sharing confidential, job-related, or protected information that would only be known to the parties involved on social media platforms.
  5. Not following protocol for reporting within a specific agency or entity.

#### ____2\. Misconduct via Online Professional Spaces.

  1. Digital Civility 
    1. Recording and distributing content expressly prohibited by its creator, e.g., without express permission recording an interpreted scenario unbeknownst to the parties involved, recording of consumers involved in the respective interpreted event, refusal to remove the recording as requested by the personnel or stakeholders involved in the event.

#### ____3\. Actions Taken During Interpreting-Related Activities

  1. Documented evidence of gross incompetence, unprofessional conduct, or unethical professional conduct. 
  2. Knowingly accepting assignments without adequate prior training or skills.
  3. Exceeding one’s scope of practice as defined by law or certification.
  4. Knowingly accepting an interpreting engagement that the interpreter is aware is beyond the interpreter’s knowledge, ability, or skills to perform in accordance with the standards of practice, or continuing with such an assignment without disclosing the interpreter’s skill limitations.
  5. Knowingly accepting assignments for which one is not culturally and linguistically apt to provide services. 
  6. Knowingly accepting or continuing an interpreting engagement for which the interpreter has an undisclosed conflict of interest.
  7. Refusing to use the language and modality(ies) as requested by consumer(s). 
  8. Falsely, misleadingly, or deceptively purporting to have professional expertise beyond scope of practice and/or training.
  9. Failing to limit professional activity to interpreting during an interpreting engagement, such as by advising consumers on the substance of the matter being interpreted, sharing or eliciting overly personal information in conversations with the consumer, or inserting personal judgments or cultural values into the interpreting engagement.
  10. Failing to meet standards of practice for rendering an interpreted communication accurately, without material omissions or additions, and conveying the content and spirit of the original message.
  11. Discriminating against anyone in the provision of interpreter services on the basis of race, sex, gender identity or expression, sexual orientation, religion, national origin, age, or disability. Discrimination does not include declining an interpreting engagement because it is beyond the interpreter’s knowledge, ability, or skills to perform in accordance with the standards of practice.
  12. Practicing while impaired (e.g. due to mind-altering substance use)
  13. Exhibiting gross incompetence, unprofessional conduct, or unethical conduct in connection with providing interpreting services or the individual’s professional practice as an interpreter that raises a substantial question as to that individual’s honesty, trustworthiness, or fitness as an interpreter in other respects.

#### ____4\. Negligence in Utilizing Necessary Resources

  1. Failure to acknowledge that additional necessary accommodations are required to provide accurate message equivalence. This is including but is not limited to a more qualified interpreter(s) (e.g., Deaf interpreters, heritage language interpreters, interpreters with setting-specific cultural competence), notetaker(s), language facilitator(s), Captioning Access Real Time (CART), assistive technologies, etc.).
  2. Failure to acknowledge when multiple interpreting teams(e.g., Deaf, multilingual, heritage language, ProTactile, etc.) are needed given the complexity and nature of the interpreting task. 
  3. Failure to recommend to appropriate personnel the availability of resources for consumer(s). This is including but is not limited to resources that recommend:interpreters representing mutual intersectionalities of the consumer(s) or event, the most effective situational interpreting services possible (e.g., Deaf, multilingual, or heritage language interpreters), the most effective and readily available community based services.

#### ____5\. Disrespect for colleagues, consumers, organizational
stakeholders, and students of the profession

  1. Engaging in violent, threatening, harassing, obscene, profane, or abusive communications with RID or CASLI or their agents.
  2. Failing to comply with pre-set policies or regulations at the venue where the interpreting assignment is including cultural norms and safety regulations.
  3. Failing to cooperate with or respond to inquiries from RID or CASLI related to the individual’s own or another’s compliance with RID’s or CASLI’s standards, policies, and procedures and this Disciplinary Policy, in connection with CASLI certification-related matters, RID membership-related matters, or disciplinary proceedings.

#### ____6\. Dishonesty while Conducting the Business of Interpreting

  1. Obtaining or attempting to obtain compensation or reimbursement by fraud or deceit in connection with professional practice.
  2. Engaging in negligent billing or record keeping in connection with professional practice.
  3. Promoting, implying, encouraging/overriding autonomy of consumers in the provision of communication access (including for the purpose of placing oneself in a favorable position for future assignments).
  4. Engaging in fraudulent business practices such as ‘double-dipping’. 
  5. Knowingly accept interpreting assignments alone, that should be teamed, and charge exorbitant fees for their benefit at the expense of quality and access.
  6. Pricing interpreting services in ways that become cost-prohibitive to consumers and hiring entities.

**[Read the EPS Policy and Enforcement Procedures PDF
Here](https://rid.org/wp-content/uploads/2024/09/EPS-Policy-and-Enforcement-
Procedures_Updated-July-2024.pdf)**


### II. Relating to Upholding Trust in the Profession in ASL


####

**III. Relating to Adverse Actions**

**Cause III in ASL**

####  ____1\. Misusing the Disciplinary Procedures

  1. Engaging in fraudulent conduct. 
  2. Submitting false evidence. 
  3. Making false statements.
  4. Filing retaliatory reports. 
  5. Violating appropriate boundaries between the interpreter and any party involved in the interpreted encounter.
  6. Changing residence to avoid prosecution, loss of license, or disciplinary action by a state licensing agency.
  7. Making wrongful claims. 
  8. Making inflammatory statements.
  9. Failing to adhere to the outlined protocols and procedures as outlined in this document.

#### ____2\. Failing to Report

  1. Failing to report known or perceived prohibited behavior or activities by another RID member. 
  2. Failing to report a conviction of a felony related to the performance of the individual’s duties as an interpreter or fitness as an interpreter (see Criminal Convictions, below). **Not in effect until FY 25 membership renewal.**
  3. Failing to disclose to state boards any disciplinary actions taken against a candidate/certificant, including but not limited to revocation, suspension, voluntary surrender, probation, fines, stipulations, limitations, restrictions, conditions, censure or reprimand, or denial of licensure or certification.

**[Read the EPS Policy and Enforcement Procedures PDF
Here](https://rid.org/wp-content/uploads/2024/09/EPS-Policy-and-Enforcement-
Procedures_Updated-July-2024.pdf)**


### III. Relating to Adverse Actions in ASL


####

**IV. Criminal Convictions**

**Cause IV in ASL**

####  ____Explained

EPS holds that interpreting is a trust and reputation-based profession.
Therefore, criminally offending can potentially affect the interpreter’s
suitability to practice in a number of ways and be detrimental to the trust
and safety required to facilitate effective language access. This section
details when an interpreter's criminal conviction may be relevant to their
eligibility for certification and periodic certification renewal.

RID will engage in an individualized assessment for each disclosure submitted.
Criminal convictions will not automatically disqualify one from credentialing
eligibility, access to testing or automatically result in disciplinary
sanction. This disclosure will be informative to RID as the organization can
not adopt a policy of deliberately excluding knowledge of offenses that may be
relevant to the trustworthiness of a member or certificant affecting the
safety of consumers, fellow colleagues and RID stakeholders.

#### ____1\. Disclosure

  1. Disclosure - As required by this Policy, each RID current member, professionals submitting for RID membership renewal, and CASLI testing candidates must identify and explain whether s/he/they was or is the subject of any of the following matters within 30 days of notification of the matter or at the time of membership renewal or testing application (whichever occurs sooner): 
    1. Prior criminal felony, misdemeanor, and other criminal convictions, even if the court withheld adjudication so that you would not have a record of conviction. 
    2. Current and pending criminal felony, misdemeanor, and other charges, including complaints and indictments. 
    3. Government agencies and professional organizations conduct or other complaint matters relating to the member/candidate, including disciplinary and complaint matters, within ten (10) years prior to the date of their initial certification application or certification maintenance application. 
    4. Legal matters related to the member’s/candidate’s interpreting business or professional activities, including civil complaints and lawsuits.

#### ____2\. Failing to Report

  1. Failing to report a conviction of a felony related to the performance of the individual’s duties as an interpreter or fitness as an interpreter (see Criminal Convictions, below). **Not in effect until FY 25 membership renewal.**
  2. Failing to disclose to EPS any prior criminal felony, misdemeanor, and other criminal convictions.
  3. Failing to report current and pending criminal felony, misdemeanor, or indictments.
  4. Failing to report any disciplinary actions taken against a member/candidate by state or local level organizations. This could include but is not limited to, licensing bodies, and governmental agencies.


### IV. Criminal Convictions in ASL


#### Six steps in an EPS enforcement procedure.

[EPS Enforcement Procedures](https://rid.org/programs/ethics/eps-procedures/)

## Continue to grow on your ethical journey, there's always more to learn.

[__Ethics Webinars](https://education.rid.org/)

Learn more about the complexities of ethics, and how a benefit of RID
membership is the interpreter’s duty to maintain ethical standards.

[Read More](https://education.rid.org/)

[ __Code of Professional Conduct](https://rid.org/programs/ethics/code-of-
professional-conduct/)

Upholding high standards of professionalism and ethical conduct of
interpreters.

[View the CPC](https://rid.org/programs/ethics/code-of-professional-conduct/)

 __

#### Standard Practice Papers

Articulate the consensus of the membership in outlining standard practices and
positions on various interpreting roles and issues.

Standard Practice Papers >

[__Press Releases](https://rid.org/about/newsroom/)

Browser through our Press Releases to see what RID standards for how we uphold
Ethical standards.

[Read More Here](https://rid.org/about/newsroom/)


### Standard Practice Papers

RID’s Standard Practice Papers (SPPs) articulate the consensus of the
membership in outlining standard practices and positions on various
interpreting roles and issues. You may print out the SPPs below ([Requires
Adobe Acrobat Reader](http://www.adobe.com/products/acrobat/readstep2.html))
and then make the number of copies needed.

  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [An Overview of K-12 Educational Interpreting](https://drive.google.com/file/d/0B3DKvZMflFLdcFE2N25NM1NkaGs/view?usp=sharing) (2010)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Video Remote Interpreting](https://drive.google.com/file/d/0B3DKvZMflFLdTkk4QnM3T1JRR1U/view?usp=sharing) (2010)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Use of a Certified Deaf Interpreter](https://drive.google.com/file/d/0B3DKvZMflFLdbXFLVVFsbmRzTVU/view?usp=sharing) (1997)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Interpreting in Legal Settings](https://drive.google.com/file/d/0B3DKvZMflFLdTHo1OVFrVW4ySFk/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Interpreting in Mental Health Settings](https://drive.google.com/file/d/0B3DKvZMflFLdWmFVV2tydVRFTHM/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Interpreting in Religious Settings](https://drive.google.com/file/d/0B3DKvZMflFLdOGg2X05vclZIeUk/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Video Relay Service Interpreting](https://drive.google.com/file/d/0B3DKvZMflFLdNE1zZGRPdDN4NGM/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Interpreting in Health Care Settings](https://drive.google.com/file/d/0B3DKvZMflFLdYVVBd0RIWDlOMW8/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Self-Care](https://drive.google.com/file/d/0B3DKvZMflFLdaHJNeVdsWDJTUUk/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Coordinating Interpreters for Conferences](https://drive.google.com/file/d/0B3DKvZMflFLdeTBVYW90N01Kb1U/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Team Interpreting](https://drive.google.com/file/d/0B3DKvZMflFLdVzZpaUtraW5xZG8/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Multiple Roles](https://drive.google.com/file/d/0B3DKvZMflFLddno4VGNEVjF3NnM/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Interpreting for Individuals who are Deaf-Blind](https://drive.google.com/file/d/0B3DKvZMflFLdeGhDU1BUOTJKNEk/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Oral Transliteration](https://drive.google.com/file/d/0B3DKvZMflFLdRjdralozSG1iSG8/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Professional Sign Language Interpreting](https://drive.google.com/file/d/0B3DKvZMflFLdeHZsdXZiN3EyS0U/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Business Practices: Billing Considerations](https://drive.google.com/file/d/0B3DKvZMflFLdQVc0bmd1TGJPWEE/view?usp=sharing) (2007)
  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) [Mentoring](https://drive.google.com/file/d/0B3DKvZMflFLdcGktcFhxaS1jSUE/view?usp=sharing) (2007)

New:

  * ![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif)[ Performing Arts](https://drive.google.com/file/d/0B3DKvZMflFLdd0hnZC1BMjJvTlU/view?usp=sharing) (2014)
  * [![pdf](https://rid.org/wp-content/uploads/2014/04/pdf.gif) Professional Sign Language Interpreting Agencies](https://drive.google.com/file/d/0B3DKvZMflFLdb1Q1Ym1vZ3BrWEk/view?usp=sharing) (2014)


[EPS FAQs](https://rid.org/faqs/#epsfaqs)

__
