Frequently Asked Questions

#

Categories

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Membership FAQs

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Certification FAQs

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CMP FAQs

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CEU FAQs

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Ethics/EPS FAQs

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Deaf and Accessibility FAQs

### Membership FAQs.

#### Questions for members or those interested in becoming a member.

__

#### Membership and Benefits

  * Membership

I forgot my member ID number, what should I do?       2023-04-06T15:29:45+00:00

####  I forgot my member ID number, what should I do?

You can either call the Member Services Department at 571-384-5163  or email
[members@rid.org](mailto:members@rid.org) and make sure to verify your street
address _associated with the account you created_ in your request. **Please
d****o not attempt to create a new account.**



How do I become a member?       2023-04-06T15:41:08+00:00

####  How do I become a member?

Now that you have made the decision to join RID, please click here, and
[create an account](https://myaccount.rid.org/Login.aspx?ReturnUrl=%2f). You
will be able to create your profile and then choose a membership category that
suits your needs.
[https://myaccount.rid.org/Login.aspx?ReturnUrl=%2f](https://myaccount.rid.org/Login.aspx?ReturnUrl=%2f).

When does my membership expire?       2023-04-06T15:38:40+00:00

####  When does my membership expire?

All RID memberships run on our fiscal year which is July 1- June 30. If you
are a Certified member of RID, you have until July 31st of each year to renew
your membership before your Certification is in jeopardy of being revoked.

I am a student, how do I show proof when applying for a membership?       2023-07-12T20:03:14+00:00

####  I am a student, how do I show proof when applying for a membership?

To provide documentation of your student status, please fill out the form
here: [Proof of Current Student Status Form](https://rid.org/proof-student-
status-form/).

I am no longer a student but am not a certified interpreter, what membership
do I qualify for?       2022-04-11T19:05:47+00:00

####  I am no longer a student but am not a certified interpreter, what
membership do I qualify for?

You qualify for an associate membership.

I did not receive my latest issue of VIEWS.      

####  I did not receive my latest issue of VIEWS.

VIEWS is now an electronic publication, and the link is delivered to the email
address that we have for you. If you are not receiving this notification,
first check your spam filters and various inboxes. Then, please verify that
the email address in your account is current and accurate, and that you have a
current membership with RID. If you’ve done this, and still aren’t sure why
you’re not getting the VIEWS (and other) notifications, contact the
[Communications Department](mailto:publications@rid.org) for help with your
request.

I would like to change my status from Certified to Certified: Inactive or
Certified: Retired.       

####  I would like to change my status from Certified to Certified:
Inactive or Certified: Retired.

[Certified: Inactive](https://rid.org/programs/membership/) status is for
certified members who are not currently interpreting. They are not required to
meet the CEU requirements while on Certified: Inactive status. In order to
maintain this status, Certified: Inactive dues must be paid annually and the
certificant cannot be working as an interpreter. Click on the above link to
submit your request to become Certified: Inactive.

[Certified: Retired](https://rid.org/programs/membership/) status is for
certified members, age 55 or older, who are retiring from interpreting work.
They are not required to meet the CEU requirements. In order to maintain this
status, Certified: Retired dues must be paid annually and the certificant
cannot be working as an interpreter. Click on the above link to submit your
request to become Certified: Retired.

If you have any further questions or need assistance please contact the
[Professional Development department](mailto:cmp@rid.org).

Why should I become a member of RID?       

####  Why should I become a member of RID?

Joining the association of over 10,000 strong members is a great decision
whether you are a supporter of the profession or a practicing interpreter.
Please review our list of benefits to understand what benefits you will
receive here: [https://rid.org/membership/](https://rid.org/membership/).

How old do you have to be to be considered a senior member?       

####  How old do you have to be to be considered a senior member?

55 years young! Please submit the Proof of Age form here:
<https://rid.org/proof-age-form/>

I’m late paying my member dues, am I able to still earn CEUs?       

####  I’m late paying my member dues, am I able to still earn CEUs?

If you are late paying your membership dues, you are still able to earn CEUs.
Please be aware of the membership requirement for maintaining certification –
if you do not renew your membership by the deadline, your certification will
be revoked. CEUs earned while your certification is revoked do not count
toward the requirements for maintaining certification in the event that your
certification is reinstated.

Can/Does RID provide health insurance?       

####  Can/Does RID provide health insurance?

At the 2011 RID Business meeting, members made and passed the following
motion:

> **CM 2011.07**  
>  _RID conduct a new feasibility study regarding group rate comprehensive
> health insurance options for members and report back to the membership by
> the 2013 RID National Conference._

RID Headquarters (HQ) has researched the issue, and the determination is that
we do not have the resources to provide comprehensive health insurance options
for members. Providing health insurance for our members would have meant that
RID would have had to administer the program, including collecting premiums,
as well as issue cards and policies. In addition, RID is not the employer of
its members, and this is a function usually performed by employers.

RID continues to get phone calls and emails regularly asking if we can/do
provide health insurance for freelance interpreters. Mr. Gary Meyer, who
provides liability insurance for our members, also receives numerous calls
every year inquiring about the same.

Since the original question arose during the 2011 Business meeting, the legal
landscape has changed most significantly because of the introduction of the
Affordable Care Act (ACA-Obamacare).

How can my membership and Certification be verified by employers and
consumers?       2023-04-06T15:23:57+00:00

####  How can my membership and Certification be verified by employers and
consumers?

To verify your membership or certification, RID provides you with multiple
options. The most accurate is our online directory which can be searched here:
<https://myaccount.rid.org/Public/Search/Member.aspx>

Additionally, you can provide verification through the Credly service. They
have multiple ways to verify including (hyper links, and mobile wallet
options.) Lastly, if you are a Certified member of RID, you can download a
verification letter directly from your member portal.

How do I log into my online portal?       2023-04-06T15:00:15+00:00

####  How do I log into my online portal?

Go to [myaccount.rid.org](http://myaccount.rid.org/) and sign in using your
member ID number and your password. If you do not remember your password,
please use the provided password recovery tool.

I forgot my account password, or did not receive my reset password email. What
do I do?       2023-04-06T15:34:39+00:00

####  I forgot my account password, or did not receive my reset password
email. What do I do?

To reset your password, please click on "Forgot Password" on the member login
page. Follow the steps to reset your password.

If you did not receive the reset password email, please email
[memberservices@rid.org](mailto:memberservices@rid.org) as well as add
[rid.org](http://rid.org/) as a trusted domain in your email settings.

How do I renew my membership?       2023-07-12T20:03:56+00:00

####  How do I renew my membership?

After you log in to your online portal, click the tab at the top labeled My
Orders. You can make your payment via all major credit card issuers. If you
have any issues with paying by credit card online, please contact the [Member
Services](mailto:members@rid.org) department directly.

I’m a certified member and I’m late paying my dues. What do I do?       2023-07-12T20:03:41+00:00

####  I’m a certified member and I’m late paying my dues. What do I do?

Certified members have until 7/31 to renew without penalty. Please be sure to
submit your dues payment no later than 7/31 to avoid termination of your
membership and certification. If your membership is expired beyond 7/31,
please view further instructions here:
<https://rid.org/certification/certification-reinstatement/>

Organizations and agencies that support RID’s purposes and activities should
fill out this application.       2023-04-06T15:10:32+00:00

####  Organizations and agencies that support RID’s purposes and
activities should fill out this application.

Visit the [RID portal](https://myaccount.rid.org/Profile/Setup/Form.aspx) and
sign up to become a member today!
https://myaccount.rid.org/Profile/Setup/Form.aspx

Do you need to change your name as it is listed in our database? This is the
form you need to complete.       2023-04-06T14:59:41+00:00

####  Do you need to change your name as it is listed in our database?
This is the form you need to complete.

**[Name Change Form](https://rid.org/name-change-form/ "Name Change Form") **

Are you over the age of 55 and wish to submit proof of your age? This is the
form you need to complete.       2022-04-21T18:39:12+00:00

####  Are you over the age of 55 and wish to submit proof of your age?
This is the form you need to complete.

**[Proof of Senior Status Form](https://rid.org/senior-citizen-proof-of-
age/)**

Are you joining or renewing your student membership and need to send proof
that you are currently enrolled in an Interpreter Training/Education Program?
This is the form you need to complete.       2022-04-21T18:39:40+00:00

####  Are you joining or renewing your student membership and need to send
proof that you are currently enrolled in an Interpreter Training/Education
Program? This is the form you need to complete.

**[Proof of Current Student Status Form](https://rid.org/proof-of-current-
student-status-form/)**

### Certification FAQs.

#### Commonly asked questions regarding RID certification.

__

#### Popular questions about certification

  * Certification

How do I become certified?       2023-04-12T16:54:02+00:00

####  How do I become certified?

[You may find RID Certification processes here:
https://rid.org/certification/](https://rid.org/certification/)

I lost my certification due to failure to comply with the CEU requirement,
what do I do?       2023-04-07T19:57:51+00:00

####  I lost my certification due to failure to comply with the CEU
requirement, what do I do?

…reinstatement may be requested via [this
form](https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:d15871e8-ec97-4112-ad10-a58d259dda90).
Please note the following policies with regards to a request for reinstatement
when certification has been revoked for failure to comply with the CEU
requirement:

  * All reinstatement requests must be submitted via email to certification@rid.org.
  * The application will not be reviewed before payment is submitted. Upon receipt of completed application with all supporting documentation attached, the Certification Department will email instructions for submitting the payment online through your member portal.
  * Incomplete applications will not be reviewed. The effective reinstatement date will be the date the completed application is received.
  * Reinstatement is handled by the Certification department. For questions, please contact the Certification department at [certification@rid.org](mailto:certification@rid.org) or 703-838-0030, option 6.
  * The processing time is 7-10 business days for reinstatement requests. (Note that RID’s processing time does not affect the “effective date”, which is the date that all of the requirements for reinstatement are received.)
  * The application must be signed and notarized.
  * Certifications can only be reinstated for a period of up to 24 months from the date of revocation.
  * Reinstatement is available once in a member’s lifetime.
  * Reinstatement of certification will result in a new certification cycle being added to the member’s account based on the date the reinstatement is approved. This will result in a gap in certification from the cycle end date to the reinstatement date. CEUs earned prior to the reinstatement date will not count toward the new certification cycle.
  * If the member has a current associate membership at the time of reinstatement, their membership is upgraded for the remainder of the fiscal year. If a member is not a current associate member at the time of reinstatement, they must pay certified member dues for the fiscal year they are reinstated in.
  * The reinstatement fee is non-refundable.

If certification has lapsed for 6 months or less, you are welcome to request a
retroactive cycle extension. To submit this request please complete the
application on the [Certification Maintenance
page](https://rid.org/continuing-education/certification-maintenance/).

I lost my certification due to failure to pay membership dues by July 31st…
what do I do?       2023-04-07T19:57:42+00:00

####  I lost my certification due to failure to pay membership dues by
July 31st… what do I do?

…reinstatement may be requested via [this
form](https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:0c456143-67c0-4136-a8c1-5716fdea279e).
Please note the following policies with regards to a request for reinstatement
when certification has been revoked for failure to pay membership dues on
time:

  * All reinstatement requests must be submitted via email to certification@rid.org.
  * The application will not be reviewed before payment is submitted. Upon receipt of completed application with all supporting documentation attached, the Certification Department will email instructions for submitting the payment online through your member portal.
  * Incomplete applications will not be reviewed. The effective reinstatement date will be the date the completed application is received.
  * Reinstatement is handled by the Certification department. For questions, please contact Certification at [certification@rid.org](mailto:certification@rid.org) or 703-838-0030, option 6.
  * The processing time is 7-10 business days for reinstatement requests. (Note that RID’s processing time does not affect the “effective date”, which is the date that all of the requirements for reinstatement are received.)
  * The application must be signed and notarized.
  * Certifications can only be reinstated for a period of up to 24 months from the date of revocation.
  * There is no cap on availability of reinstatement, however reinstatement will not be awarded consecutively (two years in a row).
  * Reinstatement of certification will result in the member’s certification cycle resuming. CEUs earned as a requirement for member’s reinstatement will not count toward the certification cycle, nor will CEUs earned while the member is not currently certified count toward the cycle requirement. If the member is reinstated after the end of their certification cycle, they will be given until the end of the calendar year they are reinstated in to complete their CEU requirements for that cycle.
  * Member must pay lapsed certified dues, plus processing fee to be considered for reinstatement. The processing fee is non-refundable.

#### How to submit reinstatement requests:

**Email:** certification@rid.org

What is the NIC?       2023-07-12T19:36:01+00:00

####  What is the NIC?

Holders of this certification have demonstrated general knowledge in the field
of interpreting, ethical decision making and interpreting skills. Candidates
earn NIC Certification if they demonstrate professional knowledge and skills
that meet or exceed the minimum professional standards necessary to perform in
a broad range of interpretation and transliteration assignments. This
credential has been available since 2005.
<https://rid.org/certification/available-certifications/>

What is the NIC certification process?       2022-04-21T15:51:38+00:00

####  What is the NIC certification process?

  1. Review all pertinent NIC webpages on the [CASLI website](http://www.casli.org/)
  2. Apply for the NIC Knowledge Exam
  3. Pass the NIC Knowledge Exam
  4. Submit proof of meeting the educational requirement to RID
  5. Apply for the NIC Interview and Performance Exam
  6. Pass the NIC Interview and Performance Exam

What are the NIC Interview and Performance Exam educational
requirements?       2022-04-21T15:56:03+00:00

####  What are the NIC Interview and Performance Exam educational
requirements?

NIC exam candidates wishing to test must have a minimum of a bachelor degree
(any major) or an approved updated/2012 Alternative Pathway to Eligibility
application recorded in their RID/CASLI Account before testing for any RID
performance-based exam. This applies to ALL NIC exam candidates, including
those who already hold RID certification.

What is the CDI?       2023-07-12T19:35:50+00:00

####  What is the CDI?

Holders of this certification are deaf or hard of hearing and have
demonstrated knowledge and understanding of interpreting, deafness, the Deaf
community, and Deaf culture. Holders have specialized training and/or
experience in the use of gesture, mime, props, drawings and other tools to
enhance communication. Holders possess native or near-native fluency in
American Sign Language and are recommended for a broad range of assignments
where an interpreter who is deaf or hard-of-hearing would be beneficial. This
credential has been available since 1998.
<https://rid.org/certification/available-certifications/>

What is the CDI certification process?       2022-04-21T15:48:45+00:00

####  What is the CDI certification process?

  1. Review all pertinent CDI webpages on the [CASLI website](http://www.casli.org/)
  2. Submit an audiogram or letter from audiologist to CASLI
  3. Apply for the CASLI Generalist Knowledge Exam
  4. Pass the Knowledge Exam
  5. Submit proof of meeting the associates’ degree educational requirement to RID (This will become a bachelor’s degree requirement on May 17, 2021)
  6. Apply for the CASLI Deaf Interpreter Performance Exam
  7. Pass the CASLI Deaf Interpreter Performance Exam

What are the CDI Performance Exam educational requirements?       2022-04-21T15:51:05+00:00

####  What are the CDI Performance Exam educational requirements?

DI exam candidates wishing to test must have a minimum of an Bachelor’s degree
(any major) or an approved updated/2012 Alternative Pathway to Eligibility
application recorded in their RID account before testing for any CASLI
performance-based exam. This applies to ALL CDI exam candidates, including
those who already hold RID certification.

At the 2003 RID National Conference, in Chicago, IL, the membership passed
motion C2003.05, establishing degree requirements for RID certification
candidates. The motion stated the following related specifically to the CDI
Performance Exam: Effective June 30, 2016, Deaf candidates must have a minimum
of a bachelor’s degree.

**The education requirement is currently a bachelor’s degree or equivalent,
effective May 17, 2021.**

The CASLI Generalist Performance Exam for Deaf interpreters was released
November 16, 2020 therefore the date at which the Associate degree requirement
became a Bachelor degree requirement was May 17, 2021.

What is RID's Alternative Pathway?       2023-07-12T19:34:34+00:00

####  What is RID 's Alternative Pathway?

If you do not hold the necessary degree to take your exam, you may apply for
the Alternative Pathway. The Alternative Pathway consists of an Educational
Equivalency Application which uses a point system that awards credit for
college classes, interpreting experience, and professional development.
<https://rid.org/certification/alternative-pathway-program/>

Alternative Pathway Educational Requirement Motion       2022-04-21T15:58:37+00:00

####  Alternative Pathway Educational Requirement Motion

At the 2003 RID National Conference, in Chicago, IL, the membership passed
motion C2003.05, establishing degree requirements for RID certification
candidates.

[View entire
motion](https://drive.google.com/file/d/0B3DKvZMflFLdSGh3SGZYVXhnSVE/view?usp=sharing)

**Update regarding the impact of the moratorium on the educational
requirements as they relate to Deaf candidates for certification:**

The motion stated the following related specifically to the CDI Performance
Exam: Effective June 30, 2016, Deaf candidates must have a minimum of a
bachelor’s degree. However, due to the moratorium, the RID Board of Directors
has determined the following adjustment to the implementation to the CDI
Performance Exam Educational Requirements: The moratorium began six (6) months
before the implementation of the Bachelor’s degree requirement for the CDI
Performance Exam (set to be implemented on July 1, 2016). To allow individuals
who do not have a degree a fair opportunity to take this exam before the
requirement changes, the RID Board of Directors has determined that six (6)
months will be added to any date that is established for ending the moratorium
on the CDI Performance Exam. For example, if the new CDI Performance Exam is
launched July 1, 2018, individuals will have until January 1, 2019, to meet
the BA requirement or alternative pathways to eligibility.

What is the Educational Equivalency Application?       2022-04-21T16:08:04+00:00

####  What is the Educational Equivalency Application?

The Educational Equivalency Application (EEA) is a system that measures a
combination of qualifications that can be collectively considered an
acceptable substitute for the new educational requirements. The EEA uses a
point system that awards credit for college classes, years of interpreting
work, and interpreter-related training.

How is equivalency of a degree determined?       2022-04-21T16:08:24+00:00

####  How is equivalency of a degree determined?

There are three categories in which Experience Credits can be earned. Each
Experience Credit is roughly equal to one semester hour of college credit. All
Experience Credits earned on the application are totaled and reviewed to
determine if the candidate earned 60 Experience Credits for an associate’s
degree or 120 credits for a bachelor’s degree.

Is there an application fee for the Educational Equivalency
Application?       2022-04-21T16:08:41+00:00

####  Is there an application fee for the Educational Equivalency
Application?

Yes, each application has a $50 non-refundable processing fee. This fee is to
help offset the intensive administrative work required to evaluate and process
the application.

Do I have to have a minimum number of Experience Credits in any one
category?       2022-04-21T16:08:56+00:00

####  Do I have to have a minimum number of Experience Credits in any one
category?

No, it is possible that a candidate may be able to meet the minimum number of
Experience Credits in only one category. For example, a candidate who has over
120 hours of college credits, but has not received a formal degree, would be
deemed to have the equivalent experience of a bachelor’s degree based on their
college experience alone. Additionally, someone who has interpreted on a full-
time basis for 4 years meets the educational equivalency of an associate’s
degree for the purposes of RID’s educational requirement.

I have way more than the required number of Experience Credits, should I
submit all my documentation for every single category?       2022-04-21T16:09:32+00:00

####  I have way more than the required number of Experience Credits,
should I submit all my documentation for every single category?

No, earning more than the required number Experience Credits will be
documented the same as if you earned strictly the required number of
Experience Credits. By submitting the least amount of paperwork to get you to
the required Experience Credits it will be less work for you and can be
processed faster by RID.

I have taken classes at more than one college. Should I submit transcripts for
each college?       2022-04-21T16:09:54+00:00

####  I have taken classes at more than one college. Should I submit
transcripts for each college?

Yes, you must submit an official academic transcript for each credit that you
wish to count toward the Educational Equivalency Application. Experience
Credits cannot be earned for undocumented coursework.

My school is mailing my academic transcript directly to RID. Can I send
documents separately?       2022-04-21T16:10:07+00:00

####  My school is mailing my academic transcript directly to RID. Can I
send documents separately?

No, send only completed applications with full documentation. You are welcome
to have your official academic transcript sent to your home address and after
opening the official transcript from the envelope, send us the original or a
scanned copy along with your complete application.

What is the difference between semester hours and quarter hours?       2022-04-21T16:10:23+00:00

####  What is the difference between semester hours and quarter hours?

Most college and university schedules are built on either a semester or
quarter hour system. If your classes met for 15 weeks, your college was
probably based on a semester hour schedule. If your classes met for only 12
weeks, your college was probably based on a quarter hour schedule. Because of
the difference in contact hours between these systems, semester hour classes
earn slightly more Experience Credits than quarter hour classes.

Are college credits accepted from any institution?       2022-04-21T16:10:38+00:00

####  Are college credits accepted from any institution?

College credits will be accepted if they are received on an official academic
transcript and are from an accredited institution.

How do I calculate my experience as an interpreter?       2022-04-21T16:10:54+00:00

####  How do I calculate my experience as an interpreter?

For each year that you have worked as an interpreter, you must determine if
you worked for a single employer or multiple employers. Additionally, you must
determine if you worked on a part-time or full time basis. Once you have
determined the number of years you have worked, enter those numbers in the
appropriate field on the form and calculate your Experience Credits.

What information must be provided on my Interpreting Experience
letter?       2022-04-21T16:11:09+00:00

####  What information must be provided on my Interpreting Experience
letter?

To apply credit towards Interpreting Experience the provided letter must state
1) that you worked as an interpreter, 2) how many years you have worked and 3)
how many hours a week you have worked.

What is the difference between “Single Employer” and “Multiple
Employers/Freelance Interpreting?”       2022-04-21T16:11:23+00:00

####  What is the difference between “Single Employer” and “Multiple
Employers/Freelance Interpreting?”

“Single Employer” is for contracted/staff employees. “Multiple
Employers/Freelance Interpreting” is for individuals working for multiple
agencies and or working as a self employed Freelance Interpreter. When
possible please provide proof by submitting a letter from the employer.
Freelance Interpreters may submit a notarized letter.

What is the company I used to work for is no longer active? How do I get a
letter from them?       2022-04-21T16:11:39+00:00

####  What is the company I used to work for is no longer active? How do I
get a letter from them?

If you are unable to obtain a letter from the employer you may submit a
notarized letter stating 1) that you worked as an interpreter, 2) how many
years you have worked and 3) how many hours a week you have worked.

Is there a place on this application for experience as a CODA?       2022-04-21T16:11:56+00:00

####  Is there a place on this application for experience as a CODA?

While having Deaf parents undoubtedly helps to develop some interpreting
skills, the Alternative Pathway is designed to assess experience gained
through formal education and professional experience. CODAs will have the
opportunity to demonstrate their abilities through RID's exams, but no
specific credit is given on the Alternative Pathway.

Can my Educational Equivalency Application be reviewed before I provide
payment?       2022-04-21T16:12:10+00:00

####  Can my Educational Equivalency Application be reviewed before I
provide payment?

No, the $50 processing fee must be submitted with the application. If you
choose to submit the application without payment it will not be reviewed until
payment has been confirmed.

If I submit my application without payment and/or it does not meet the
required Experience Credits, how long will it be held for?       2022-04-21T16:12:26+00:00

####  If I submit my application without payment and/or it does not meet
the required Experience Credits, how long will it be held for?

Incomplete applications will be held for 60 days. After that time they will be
discarded and a new and complete application will need to be submitted.

If I am approved for Educational Equivalency, what are the next steps?       2022-04-21T16:12:40+00:00

####  If I am approved for Educational Equivalency, what are the next
steps?

Your next step will depend on where you are in the processes of certification.
For more information on this please review the appropriate Candidate Handbook
which you can find at www.rid.org.

If I am disapproved, how soon can I apply for Educational Equivalency
again?       2022-04-21T16:12:53+00:00

####  If I am disapproved, how soon can I apply for Educational
Equivalency again?

You are welcome to apply for the Educational Equivalency as often as you wish.
However, each application must include a $50 non-refundable application fee.

What are the licensure/certification rules in my state?       2023-07-12T20:00:29+00:00

####  What are the licensure/certification rules in my state?

Currently, there is no federal requirement for certification. Instead, each
state sets its own standards, sometimes through laws and regulations, for
interpreter qualifications. We have a [state-by-state summary of
regulations](https://rid.org/programs/gap/state-by-state-regulations/) that
can help you determine what the requirements are in your state.

Where is my Newly Certified packet?       2022-04-21T16:28:42+00:00

####  Where is my Newly Certified packet?

You can expect to receive a Newly Certified Packet from RID approximately 6-8
weeks after your passing performance exam and your results letter was sent.
This packet will include your certificate and a congratulations letter. You
should also receive an email when your new certification is added to your RID
account with information about maintaining certification.

Note: you may begin earning CEUs for your new certification cycle any time on
or after your certification start date.

How do I get a duplicate certificate?       2022-04-21T16:29:09+00:00

####  How do I get a duplicate certificate?

In the event that your certificate arrives damaged, with incorrect spelling or
information, or does not arrive at all (three weeks after being mailed), the
certificate will be replaced once free of charge. This replacement request
should be submitted in writing to certification@rid.org.

In the event that you lose your certificate, need a replacement certificate,
want the name on the certificate updated due to a legal name change, or would
simply like a duplicate certificate, you may purchase one on the RID website.
Replacement certificates are processed once a month.

How do I display my credential?       2022-04-21T16:29:33+00:00

####  How do I display my credential?

One of the privileges of achieving RID certification is the ability to show
your credential on your business card, resume, brochures or other
advertisements, etc. Your credentials (also called “post-nomial
abbreviations”) should be displayed only after your full name (with or without
middle initial) in the following order:

Given names (Jr., II, etc.)  
Academic degrees from highest level to lowest level above a bachelor degree
(bachelor degree credentials are not typically displayed)  
State licensure credentials  
Professional certifications (such as RID credentials)  
Certificants who hold more than one RID certification should display them in
the following order: IC, TC, IC/TC, CSC, MCSC, RSC, OIC:V/S, OIC:S/V, OIC:C,
CI, CT, CI and CT, CDI, NIC, NIC Advanced, NIC Master, OTC, SC:PA, SC:L, NAD
III, NAD IV, NAD V, Ed:K-12.

Here are a few examples of displaying the RID credentials:  
Jane L. Doe, MS, CDI, CLIP-R  
John Doe, Jr., QAST, CI and CT, Ed:K-12  
Jane Lynn Doe, PhD, NIC, SC:L, NAD IV

How do I get a Certified membership?       2023-10-16T17:25:50+00:00

####  How do I get a Certified membership?

Maintaining current RID membership is a requirement for maintaining RID
certification. If you are a current Associate Member at the time you achieve
certification, your membership will automatically be converted into a
Certified Membership. If you are not an Associate or Certified member at the
time you achieve certification, you need to pay Certified Member dues to bring
your membership into good standing. For more information, contact the Member
Services Department at 571-384-5163.

Keep in mind:Membership runs from July 1 through June 30 and is paid for
annually.There is no extra charge for holding more than one RID certification
or for holding specialty certification. Those who hold NAD certification must
also keep their NAD certification dues in good standing with RID.

### CMP FAQs.

#### Answered questions for your professional development.

__

#### Certification Maintenance Program

  * CMP

How many CEUs do I need to maintain my certification?       2022-04-21T15:30:52+00:00

####  How many CEUs do I need to maintain my certification?

To maintain your certification, you need to earn a total of 8.0 CEUs (80
contact hours) with a minimum of 6.0 in Professional Studies (PS) within each
certification cycle (4 years).

Is there a requirement to earn General Studies (GS) CEUs?       2022-04-21T15:30:44+00:00

####  Is there a requirement to earn General Studies (GS) CEUs?

There is no requirement to earn General Studies (GS) CEUs. Please remember
that if GS CEUs are earned only a maximum of 2.0 CEUs will be counted towards
your total.

Am I able to earn all my CEUs in Professional Studies (PS)?       2022-04-21T15:30:39+00:00

####  Am I able to earn all my CEUs in Professional Studies (PS)?

Yes, you may earn all of the CEUs required (8.0) in Professional Studies (PS).

I have earned over 8.0 CEUs for my certification cycle; will the extra CEUs
that I have earned roll over to my next certification cycle?       2022-04-21T15:30:31+00:00

####  I have earned over 8.0 CEUs for my certification cycle; will the
extra CEUs that I have earned roll over to my next certification cycle?

No. CEUs must be earned within your cycle begin and end dates to count towards
maintaining your certification for that cycle. CEUs beyond the 8.0 required
will not roll over into your next certification cycle.

How do I find out when my certification cycle ends?       2022-04-21T15:30:24+00:00

####  How do I find out when my certification cycle ends?

This information can be found by [logging into your RID member
portal](http://myaccount.rid.org/) where the certification cycle start and end
date will be listed above the CEU table.

My member ID card has an expiration date of June 30th, is this when my
certification cycle will expire?       2023-07-12T19:56:02+00:00

####  My member ID card has an expiration date of June 30th, is this when
my certification cycle will expire?

Membership cycles run on the fiscal year, which ends on June 30th.
Certification cycles run on the calendar year, which ends on December 31st.
Your certification cycle does not expire when your membership expires,
however, part of maintaining your certification is maintaining membership.

Please note that RID no longer prints and provides physical membership cards.
Please visit this page for more information:
<https://rid.org/certification/credly-digital-credentials/>

Is there a renewal fee once my certification cycle expires?       2022-04-21T15:30:12+00:00

####  Is there a renewal fee once my certification cycle expires?

There is no renewal fee for your certification. Be sure that your membership
is up to date to avoid revocation.

My certification cycle ends at the end of the year and I have completed all of
my CEUs, what do I do next?       2022-04-21T15:30:06+00:00

####  My certification cycle ends at the end of the year and I have
completed all of my CEUs, what do I do next?

There is nothing more that you need to do. Your new certification cycle will
be added shortly after the new year begins.

I am late paying my member dues, will my certification be revoked?       2022-04-21T15:30:01+00:00

####  I am late paying my member dues, will my certification be revoked?

Membership dues are due June 30th. Certified members are given a one-month
grace period to renew, and can do so without penalty by July 31st. If your
dues are not paid by July 31st, your certification(s) will be revoked on
August 1st.

### CEU FAQs.

#### CEU questions and answers for RID members.

__

#### Continuing Education Units

  * CEUs

I have completed academic coursework, am I able to earn CEUs for my
classes?       2023-07-12T19:54:54+00:00

####  I have completed academic coursework, am I able to earn CEUs for my
classes?

Yes. You will need to contact an RID approved sponsor to process the
paperwork. ([Academic Coursework](https://rid.org/programs/certification-
maintenance/ceus/)).

There is an activity I would like to complete that does not already offer RID
CEUs. How do I get this activity approved for RID CEUs?       2024-04-17T20:28:27+00:00

####  There is an activity I would like to complete that does not already
offer RID CEUs. How do I get this activity approved for RID CEUs?

Locate a sponsor by using the search tool
<https://myaccount.rid.org/Public/Search/Sponsor.aspx>, contact the sponsor
(they do not need to be specific to your area) and complete the paperwork the
sponsor provides you with.

How long does it take for CEUs to appear on my CEU transcript?       2022-04-21T15:29:28+00:00

####  How long does it take for CEUs to appear on my CEU transcript?

Sponsors have up to 60 days to process CEUs and add the workshop to your
transcript.

It has been more than 60 days and the CEUs do not appear on my transcript,
what do I do?       2023-07-12T19:38:14+00:00

####  It has been more than 60 days and the CEUs do not appear on my
transcript, what do I do?

Complete and submit a [CEU discrepancy report](https://rid.org/ceu-
discrepancy-report/). Be sure to attach the certificate of completion for the
activity.

When can I begin earning CEUs to fulfill the CMP requirements?       2022-04-21T15:28:40+00:00

####  When can I begin earning CEUs to fulfill the CMP requirements?

You can begin earning CEUs any time on or after your results sent date which
can be found by logging into your member portal and clicking “View Your Exam
History” or on or after your cycle begin date.

How do I locate an RID approved sponsor?       2022-04-21T15:28:34+00:00

####  How do I locate an RID approved sponsor?

You can locate an RID approved sponsor by using the [CMP/ACET Sponsor search
directory](https://myaccount.rid.org/Public/Search/Sponsor.aspx). The sponsor
does not have to be in the state that you work or reside in.

I can’t see the CEU’s from my last (or previous) cycles?       2023-07-12T19:37:24+00:00

####  I can’t see the CEU’s from my last (or previous) cycles?

Only CEUs from your current certification cycle will be visible on your CEU
transcript. To view previous workshops click “View Your Education History”
located on the left hand side of the screen of the member portal. When
adjusting the dates to view previous CEU activities, type the start and end
dates or use the drop down calendar feature to select both a year and a day.
If you need an official copy of your CEU transcript, please [click here to
fill out a CEU transcript request form](https://rid.org/transcript-request-
form/).

I’m a Student member, how do I find my official CEU transcript?       2023-04-07T20:02:34+00:00

####  I’m a Student member, how do I find my official CEU transcript?

CEUs are only tracked for Certified and Associate members. Student members do
not have access to an official CEU transcript.

My state requires that I provide an official CEU transcript of my previous
workshops. How can I obtain a copy of my official CEU transcript of my
previous workshops?       2023-07-12T19:36:54+00:00

####  My state requires that I provide an official CEU transcript of my
previous workshops. How can I obtain a copy of my official CEU transcript of
my previous workshops?

Please [click here to fill out a CEU transcript request
form](https://rid.org/transcript-request-form/).

### Ethics FAQs.

#### Answers to complaints, policy, procedures and more.

__

#### Ethics and EPS Questions

  * EPS Reform
  * Ethics

What if I have an ethical dilemma?       2023-04-12T17:00:38+00:00

####  What if I have an ethical dilemma?

If you have questions regarding an ethical dilemma, first consult the [NAD-RID
Code of Professional Conduct](https://rid.org/programs/ethics/code-of-
professional-conduct/) and the [RID Standard Practice
Papers](https://rid.org/programs/ethics/#standardpracticepapers). While RID
Headquarters staff and/or the Ethics Committee may not be able to resolve
ethical questions directly, they can provide you with materials which may
assist you or refer you to individuals or agencies who may be able to advise
you. We ask that you be open to communicating with a mentor or trusted
colleague.

What do I do if I’ve been subpoenaed to testify about something I interpreted?
How does Tenet 1 (Confidentiality) apply to this situation?       2023-04-12T20:07:46+00:00

####  What do I do if I’ve been subpoenaed to testify about something I
interpreted? How does Tenet 1 (Confidentiality) apply to this situation?

These resources address subpoenas and testifying in court:

[ To Testify or Not to Testify: That is the Question](https://drive.google.com/file/d/1PtA60a_XZwhkXKJAp4QaWEB7yJUXht75/view?usp=sharing) (October 2002 VIEWS article)
 [ Responding to Subpoenas](https://drive.google.com/file/d/1Kr3iYrMSzgmKT_hKjFSx6ooWuURjg3Lr/view?usp=share_link) (August/September 2004 VIEWS article)
  [ The Murky Waters of Testifying in Court](https://drive.google.com/file/d/1DrR1gLpH4jaJvjUw6u9oKLMksQFSSzsu/view?usp=share_link) (November 2006 VIEWS article)

If I file an ethics complaint, how long will the process take?       2023-07-12T20:07:07+00:00

####  If I file an ethics complaint, how long will the process take?

It depends on the complexity of the case. The primary focus is to do a
thorough investigation so the results can be fair and neutral. So RID is not
able to give a firm timeline for the EPS process.

What if the interpreter is not a member of RID?       2023-07-12T20:06:24+00:00

####  What if the interpreter is not a member of RID?

If an interpreter is not a member of RID, you cannot file a complaint against
them through RID’s EPS. You may want to discuss the problem with the
interpreter, and if that is not successful, consider talking to the employing
entity that contracted or arranged for the interpreting service.

What if I need to file a complaint against an interpreting service
agency?       2022-04-11T18:56:39+00:00

####  What if I need to file a complaint against an interpreting service
agency?

The jurisdiction of the RID EPS covers individual interpreters who are
required to adhere to the NAD-RID Code of Professional Conduct (CPC) while
interpreting. NAD and RID do not regulate the business practices of service
providers. However, starting in 2013, NAD and RID formed a joint task force to
look into this situation. The Reputable Agency Task Force is charged with
recommending solutions to addressing ethical practices of businesses.

Who can I contact at RID Headquarters about ethical matters?       2023-07-12T20:04:47+00:00

####  Who can I contact at RID Headquarters about ethical matters?

If, after looking through the [EPS Policy
Manual](https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:a9d3fc86-516c-3d09-b35c-f1cde435eb55),
the [NAD-RID Code of Professional
Conduct](https://drive.google.com/file/d/0B-_HBAap35D1R1MwYk9hTUpuc3M/view?usp=sharing),
and the [Official Complaint
Form](https://acrobat.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3Adaa9f7a4-3e49-36f9-b7a7-088c86042b4a),
you still have unanswered questions, please contact the Ethical Practices
System Department at ethics@rid.org or 571-384-5849 (VP).

How does the Ethical Practices System (EPS) differ from the NAD-RID Code of
Professional Conduct (CPC)?       2023-10-10T18:11:43+00:00

####  How does the Ethical Practices System (EPS) differ from the NAD-RID
Code of Professional Conduct (CPC)?

The Code of Professional Conduct is a holistic guide for interpreting
professionals in their actions, ethical decisions and behaviors related to
their work as interpreters. The CPC outlines the baseline of professional
standards expected of professional interpreters. The Ethical Practice System
is the policy and procedures complementary to the CPC. The EPS clearly defines
specific behaviors prohibited under said policies and outlines the procedure
for grievances against those violating that policy. The EPS is a grievance
system by which stakeholders can report unethical or unprofessional behaviors.
Filing a complaint against an interpreter will prompt RID to investigate said
behaviors. The EPS is a mechanism by which RID holds bad actors accountable
for violating the NAD-RID CPC and EPS policies.

Do I still need to follow the NAD-RID CPC?       2023-10-10T18:12:53+00:00

####  Do I still need to follow the NAD-RID CPC?

Yes. The CPC is foundational to the interpreting profession. All RID members
are expected to read, understand and comply with the CPC.

Why were these changes made?       2023-10-10T18:13:33+00:00

####  Why were these changes made?

As with any profession, best practices dictate that an organization
intermittently revisits its policies and procedures to keep up with industry
standards, consider the needs of our consumers, and review the trends within
the profession. RID has a legal and ethical obligation to ensure that our EPS
protects the integrity of RID certification, foster accountability and
integrity among professional practitioners and ultimately protect our
consumers. RID worked with a legal consultant who is a leader in the field of
grievance systems and with a group of Subject Matter Experts and leading
thinkers, practitioners, and educators within our field to review and make
recommendations to revisit the scope of and enhance the efficiency of our EPS
in accordance to the needs of our consumers and members. The organization is
obligated to protect our members and consumers, and the changes made to the
EPS will achieve this goal. Additionally, these changes were made to align
with RID’s goal of applying for accreditation by the National Commission of
Certifying Agencies.

Were members involved with discussions or part of these deliberations before
these changes were made?       2023-10-10T18:14:18+00:00

####  Were members involved with discussions or part of these
deliberations before these changes were made?

The RID EPS department and Ethics Committee conducted no fewer than four town
halls and two conference presentations to solicit feedback from RID members
and members of the Deaf community on their experiences with the EPS and to
solicit recommendations for improvement. The Ethics Committee and RID’s EPS
department collected surveys, conducted interviews, met regularly with members
of the Ethics Committee and conducted research and sought out various
approaches for consideration in our EPS, including a Restorative Justice
approach. Additionally, RID consulted with one of the leading legal experts to
assist us in writing a robust and clear grievance policy that will protect our
certification and our consumers. We also worked with a diverse group of
experts in the field of interpreting. Perspectives from the information we
collected from members and consumers from the town halls, along with our
consultant, the EPS workgroup, and RID Headquarters Staff who manage our EPS
department, were all considered during the development of the new EPS.
Therefore multiple perspectives and members’ and grievance-filers’ experiences
were carefully considered and incorporated during the reform process.

Who was in the workgroup? How were the workgroup members’ selections
made?       2023-10-10T18:14:53+00:00

####  Who was in the workgroup? How were the workgroup members’ selections
made?

The EPS Reform Workgroup comprises Subject Matter Experts in the interpreting
profession, community members and consumers of interpreting services. We
brought together a diverse group of people from varying geographic locations,
areas of practice, backgrounds and experiences in working with interpreters
and consumers. This workgroup is not responsible for overseeing the EPS, only
for developing the policies and procedures in accordance with the best
interest of our members and community and with industry best practices. The
work group was recruited based on specific knowledge, abilities, and
experience they were able to contribute to this process. The EPS Reform
Workgroup has a defined scope of work reviewed and approved by the Board of
Directors.

How do I know these changes actually comply with industry and legal
standards?       2023-10-10T18:18:11+00:00

####  How do I know these changes actually comply with industry and legal
standards?

RID worked with a legal consultant specializing in developing policies and
procedures for trust professions (i.e., nursing, social work). While our legal
consultant provided the framework for our grievance system, our work group and
SMES tailored it to the specific needs of our profession. The new EPS is
modeled after codes of professional accountability and integrity and on
grievance procedures found in the policies and standards of many other trust
professions.

Interpreting is a unique profession. How did the EPS Reform Workgroup
determine what standards apply to our profession?       2023-10-10T18:22:26+00:00

####  Interpreting is a unique profession. How did the EPS Reform
Workgroup determine what standards apply to our profession?

Accountability and integrity are critical and relevant to any service provider
in any trust profession. The same shared practices and standards expected of
trust professions also apply to the field. RID’s workgroup and legal counsel
carefully looked at these to ensure the appropriateness of incorporating such
standards.

Are members able to vote on the EPS changes?       2023-10-10T18:23:12+00:00

####  Are members able to vote on the EPS changes?

No. Changes to any policies and procedures by which RID operates are under the
purview of the Board of Directors, who RID members elected. This process helps
ensure a smooth governance process and adherence to industry and legal
standards, including preventing conflict of interest issues.

The Board of Directors are interpreters themselves. Isn’t it a conflict of
interest for them to set policies like the EPS policy?       2023-10-10T18:23:43+00:00

####  The Board of Directors are interpreters themselves. Isn’t it a
conflict of interest for them to set policies like the EPS policy?

The Board of Directors have legal obligations and fiduciary responsibilities
to RID to ensure their policies are in the organization’s best interest. There
are no such restrictions on those who are not on the organization’s Board of
Directors.

When does the revised EPS policy take effect?       2023-04-18T15:19:05+00:00

####  When does the revised EPS policy take effect?

These changes will be in effect, via attestation of receipt, at each RID
membership renewal juncture and be effective immediately. Also, it is
effective immediately for individuals who apply for certification through RID
or apply or take CASLI examinations.

What about old complaints? Can I refile if I am not satisfied with the
previous outcome?       2023-10-10T18:25:19+00:00

####  What about old complaints? Can I refile if I am not satisfied with
the previous outcome?

The EPS will not review old complaints that were adjudicated, resolved through
mediation agreement or if the EPS determined the complaint did not have merit.
However, if you previously submitted a complaint that did not meet the old
system’s criteria and believe it may meet those under the revised policy,
please contact the EPS staff. If you are the respondent in a current
complaint, the EPS will reach out to you regarding your case.

What’s the process for filing a complaint?       2024-07-24T20:45:52+00:00

####  What’s the process for filing a complaint?

Please see the English version here: <https://rid.org/eps-complaint-form/>

The ASL version will be released soon, along with an ASL version of the new
EPS policy.

Can non-member interpreters be held accountable for NAD-RID CPC
violations?       2023-10-10T18:26:32+00:00

####  Can non-member interpreters be held accountable for NAD-RID CPC
violations?

RID will accept and retain complaints against non-members in case the
individual applies for membership then RID will make their determination when
applicable. RID will be working to develop reciprocal agreements with states
who have licensure laws to inform these states about complaints against both
members and non-members.

How do you define harm?       2023-10-10T18:27:00+00:00

####  How do you define harm?

As mentioned in the policy, the EPS defines harm as: “Any action during
interpreting encounters or professional-related activities that negatively
impacts the consumer and/or interpreting professionals and/or damages the
integrity of the profession; any action rooted in audism, ableism, racism,
anti-blackness, classism, sexism, xenophobia, and the like. These actions can
be intentional or unintentional, perceived or real.”

I never set out to cause harm, yet I may be punished for what others thought
was harmful. Interpreting is a complex profession, and this definition of harm
is unfair. Why is this happening?       2023-10-10T18:27:32+00:00

####  I never set out to cause harm, yet I may be punished for what others
thought was harmful. Interpreting is a complex profession, and this definition
of harm is unfair. Why is this happening?

As a trust profession, all of us must consider the impact of our actions, act
with integrity and hold ourselves accountable. One may mean well, but the
impact of their actions may be adverse. With that said, those overseeing the
EPS are trained to thoroughly screen and investigate complaints so that the
results will be fair and neutral.

How do I know I’m complying with the NAD-RID CPC?       2023-10-10T18:28:05+00:00

####  How do I know I’m complying with the NAD-RID CPC?

Aside from studying the CPC and participating in continuing education on
ethics, it’s important to recognize that accountability and integrity are
foundational to the CPC and EPS. Below are three definitions from the revised
EPS policy that may help answer your question.

**Integrity** is defined as “Behaviors that demonstrate trustworthiness,
honesty, respect, authentic self-reflection taking into account the intent and
impact of the practitioner’s actions, willingness to be held accountable by
consumers and colleagues, and uphold professional standards before, during,
and after interpreting encounters and professional-related activities.”

**Accountability** is defined as: “An interpreting professional’s disposition
and behaviors that demonstrate a willingness to be responsible for their
actions, be answerable to consumers, their colleagues and RID and to report,
explain or give response to any action that is called into question as causing
or perpetuating harm to the consumer or the interpreting profession.”

**Continuous compliance** is defined as: “Conduct demonstrated while actively
interpreting, representing oneself as an interpreter in professionally
constructed spaces both in person and in digital spaces, as well as promoting
the appearance of oneself as an agent of the profession.”

Additionally, please see this section in the [EPS
policy](https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:a9d3fc86-516c-3d09-b35c-f1cde435eb55)
that lists prohibited actions. **Note: the listed prohibited activities
are****not****exhaustive.**

Do the EPS and NAD-RID CPC cover online activities?       2023-10-10T18:28:46+00:00

####  Do the EPS and NAD-RID CPC cover online activities?

The EPS policy defines online professional space as a space where
interpreting-related business is conducted (e.g., solicitation of interpreting
services), interpreting-related content is shared, or where the majority of
participants are interpreting professionals engaging in interpreting-related
discussions. This space includes spaces where interpreting professionals
and/or their work products and/or actions taken during their interpreting
duties are posted, shared, or discussed and may be face-to-face or virtual.

The revised EPS policy violates my personal freedom. Why does the new EPS
policy cover instances where I am not actively interpreting?       2023-10-10T18:29:23+00:00

####  The revised EPS policy violates my personal freedom. Why does the
new EPS policy cover instances where I am not actively interpreting?

As professionals in a trust profession, what we say and do within any
interpreter-related activity or discussion could have a tremendous and far-
reaching impact on our consumers, especially those who are members of
marginalized and oppressed communities. Our consumers deserve professionalism,
accountability and integrity in all aspects from sign language interpreters.

What if I disagree with RID’s position on racism, ableism, audism, sexism,
homophobia, and so forth?       2023-10-10T18:30:43+00:00

####  What if I disagree with RID’s position on racism, ableism, audism,
sexism, homophobia, and so forth?

The EPS holds interpreters accountable for unprofessional or unethical actions
and behaviors. As members of a trust profession, our actions and speech have a
tremendous and far-reaching impact on our associates, consumers and colleagues
who are members of marginalized and oppressed communities. To allow unethical
or unprofessional behaviors to continue without holding our members
accountable impinge on the provision of equal, effective communication that
our consumers deserve and are an enormous disservice to our colleagues,
students, and associates within the profession.

I am taking a test from CASLI and am not certified yet. Do the NAD-RID CPC and
EPS apply to me?       2023-10-10T18:31:14+00:00

####  I am taking a test from CASLI and am not certified yet. Do the NAD-
RID CPC and EPS apply to me?

Yes. Per the revised EPS policy, all RID members, certificate holders and
CASLI candidates are subject to professional standards under this policy. This
policy ensures compliance with the CPC, EPS, objectivity, and fundamental
fairness to all persons who may be parties in a complaint of professional
misconduct.

What kind of consequences could happen against me if I’m found guilty of
violating the NAD-RID CPC or the new EPS Policy?       2023-10-10T18:31:49+00:00

####  What kind of consequences could happen against me if I’m found
guilty of violating the NAD-RID CPC or the new EPS Policy?

As outlined in the revised EPS policy, these consequences may include, but are
not limited to:

  * the assignment of remedial education, 
  * non-public or public reprimand and warning, 
  * suspension and/or revocation of RID membership or eligibility for RID membership,
  * suspension and/or revocation of certification or eligibility for RID certification or other disciplinary action as determined at the discretion of RID. 

Additionally, disciplinary actions may be reported to any state licensing
authority, the federal government, the certificant’s employer, and other
interested parties, including individuals seeking information about the
certificant’s credentials, in accordance with procedures outlined in the EPS
policy.

The EPS policy represents some, though not necessarily all, of the behaviors
that may trigger review under RID’s EPS. RID retains the right to take
disciplinary action under this policy even if the certificant’s membership
expires or the certificant retires from practice, provided that the violation
triggering the disciplinary proceeding occurred when the candidate or
certificant was certified, seeking certification, or applying for or holding
any other RID credentials.

As an interpreter, if I see a colleague violating the NAD-RID CPC, or the new
EPS policy, can I file a complaint against them?       2023-10-10T18:32:25+00:00

####  As an interpreter, if I see a colleague violating the NAD-RID CPC,
or the new EPS policy, can I file a complaint against them?

Yes. That is one of RID’s changes to the EPS, so third parties who witness
potential CPC or EPS violations, can file complaints. This change helps to
ensure the accountability and integrity of the profession.

How long does the EPS process take, from complaint to resolution?       2023-10-10T18:33:01+00:00

####  How long does the EPS process take, from complaint to resolution?

It depends on the complexity of the case. The primary focus is to do a
thorough investigation so the results can be fair and neutral. So RID is not
able to give a firm timeline for the EPS process.

Who can file a complaint?       2024-07-24T20:41:17+00:00

####  Who can file a complaint?

Anyone directly involved or a witness to the potential CPC violation or EPS
Policy infraction may [file a complaint](https://rid.org/eps-complaint-form/)
with RID’s EPS.

What do I do if I am unsure if my complaint falls within the purview of the
EPS?       2024-07-24T20:41:47+00:00

####  What do I do if I am unsure if my complaint falls within the purview
of the EPS?

You can still [file a complaint](https://rid.org/eps-complaint-form/) with
RID’s EPS, and we will inform you if it does or does not.

Does the EPS still publish a list of people who have violated the NAD-RID
CPC?       2023-10-10T18:34:45+00:00

####  Does the EPS still publish a list of people who have violated the
NAD-RID CPC?

Yes, the EPS still publishes a list of individuals who have violated the CPC.
The list can be found here: <https://rid.org/programs/ethics/eps-violations/>

Isn’t the criminal convictions self-disclosure racist and cause harm to
marginalized groups?       2023-10-10T18:53:11+00:00

####  Isn’t the criminal convictions self-disclosure racist and cause harm
to marginalized groups?

RID recognizes that the United States judicial system has severe problems with
racism. The organization will carefully examine each self-disclosure and
determine whether the conviction indicates a risk for vulnerable populations
who may interact with the interpreter with criminal convictions.

Isn’t the criminal convictions self-disclosure an invasion of my
privacy?       2023-10-10T18:53:23+00:00

####  Isn’t the criminal convictions self-disclosure an invasion of my
privacy?

No. The majority of criminal convictions are a matter of public record. That
said, the self-disclosure information is securely retained in our CRM, which
is only available to EPS staff.

If the criminal convictions are a matter of public record, why doesn’t RID
investigate each member for it?       2023-10-10T18:53:29+00:00

####  If the criminal convictions are a matter of public record, why
doesn’t RID investigate each member for it?

In the spirit of accountability and integrity, it is better for the member to
self-disclose. If the member does not self-disclose, they do not demonstrate
self-accountability or integrity. RID will investigate reports of interpreters
with criminal convictions who may present a risk to vulnerable populations.

If I know of a RID member who has a criminal conviction and may present a risk
to vulnerable populations, and they are actively interpreting in the field,
can I report them to EPS?       2023-10-10T18:53:38+00:00

####  If I know of a RID member who has a criminal conviction and may
present a risk to vulnerable populations, and they are actively interpreting
in the field, can I report them to EPS?

Yes, you may report them to RID’s EPS, and RID will investigate.

### Deaf and Accessibility Resources FAQs.

#### Answers to much needed resources for DHHDB community and those needing
information.

__

#### Deaf and Accessibility Resources Questions

  * Deaf Resources

Where can I find information on the Americans with Disabilities Act
(ADA)?       2023-04-11T17:02:39+00:00

####  Where can I find information on the Americans with Disabilities Act
(ADA)?

#### [ADA Home Page](http://www.usdoj.gov/crt/ada/adahom1.htm) – Contains
information and helpful resources pertaining to the Americans with
Disabilities Act (ADA).

#### [ADA Tax Incentives Packet](http://www.ada.gov/archive/taxpack.htm) –
Information from the U.S. Department of Justice about the ADA and tax benefits
for small and large businesses, as well as IRS information.

What is CART and are there any CART Services (Communication Access Realtime
Translation) available?       2023-04-12T17:06:12+00:00

####  What is CART and are there any CART Services (Communication Access
Realtime Translation) available?

#### [Communication Access Information
Center](https://www.ncra.org/home/professionals_resources/professional-
advantage/Captioning/captioning-resources-for-providers) – Sponsored by the
National Court Reporters Association, this site has general information about
CART, how to find a provider and what to expect. In addition, the site
discusses different setting where CART is used.

Are there any Deaf/Hard-of-Hearing Associations?       2023-04-11T17:01:25+00:00

####  Are there any Deaf/Hard-of-Hearing Associations?

#### [American Association of the Deaf-Blind](http://aadb.org/) – AADB is a
national consumer organization of, by and for deaf-blind Americans and their
supporters. Deaf-blind includes all types and degrees of dual vision and
hearing loss.

#### [Coalition of Organizations for Accessible
Technology](https://ecfsapi.fcc.gov/file/6519869057.pdf) – COAT is a coalition
of over 300 national, regional, state, and community-based disability
organizations, including RID. COAT advocates for legislative and regulatory
safeguards that will ensure full access by people with disabilities to
evolving high speed broadband, wireless and other Internet Protocol (IP)
technologies.

#### [National Association of the Deaf](http://www.nad.org/) – NAD’s mission
is to promote, protect and preserve the rights and quality of life of deaf and
hard of hearing individuals in the United States of America.

#### [National Association of State Agencies of the Deaf and Hard of
Hearing](http://nasadhh.org/usa-roster/) – NASADHH functions as the national
voice of state agencies serving Deaf and Hard of Hearing people and promote
the implementation of best practices in the provision of services.

#### [Intertribal Deaf Council](http://www.deafnative.com/) – IDC is a non-
profit organization of Deaf and Hard of Hearing American Indians whose goals
are similar to many Native American organizations. IDC promotes the interests
of its members by fostering and enhancing their cultural, historical and
linguistic tribal traditions.

#### [National Asian Deaf Congress](http://www.nadcusa.org/) – The NADC
provides cultural awareness and advocacy for the interests of the Asian Deaf
and Hard of Hearing Community.

#### [National Black Deaf Advocates](http://www.nbda.org/) – NBDA’s mission is
to promote leadership development, economic and educational opportunities,
social equality, and to safeguard the general health and welfare of Black deaf
and hard of hearing people.

#### [World Federation of the Deaf](http://wfdeaf.org/) – WFD is an
international non-governmental organization representing approximately 70
million deaf people worldwide. Most important among WFD priorities are deaf
people in developing countries; the right to sign language; and equal
opportunity in all spheres of life, including access to education and
information.

Are there any Disability Advocacy Associations?       2023-04-11T17:01:12+00:00

####  Are there any Disability Advocacy Associations?

#### [National Disability Rights Network](http://www.ndrn.org/index.php) –
NDRN is the nonprofit membership organization for the federally mandated
Protection and Advocacy (P&A) Systems and Client Assistance Programs (CAP) for
individuals with disabilities. Collectively, the P&A/CAP network is the
largest provider of legally based advocacy services to people with
disabilities in the United States.

#### [Disabled People’s Association – Singapore](http://www.dpa.org.sg/) – DPA
is a non-profit, cross-disability organization whose mission is to be the
voice of people with disabilities, helping them achieve full participation and
equal status in the society through independent living.

Where can I find information and resources on Deafness?       2023-04-12T17:10:20+00:00

####  Where can I find information and resources on Deafness?

#### [ADA Hospitality: A Guide to Planning Accessible
Meetings](https://www.adainfo.org/hospitality/accessible-meetings-events-
conferences-guide/) – The Mid-Atlantic ADA Center and TransCen, Inc. sponsored
the publication in recognition of the 25th anniversary of the transformational
Americans with Disabilities Act of 1990. Helping you navigate, plan, and
create accessible meetings, events, and conferences that serve all your
guests’ needs.

#### [Described and Captioned Media Program](http://www.dcmp.org/) – The
DCMP’s mission is to provide all persons who are deaf or hard of hearing
awareness of and equal access to communication and learning through the use of
captioned educational media and supportive collateral materials. The DCMP also
acts as a captioning information and training center.

#### [National Deaf Education Center](https://clerccenter.gallaudet.edu/) –
The Laurent Clerc National Deaf Education Center provides a variety of
information and resources on deafness.

#### [National Domestic Violence
Hotline](https://www.thehotline.org/resources/deaf-deafblind-hard-of-hearing-
services/) – Resources and help for deaf, deaf-blind or hard of hearing women
trying to leave abusive relationships.

#### [National Institute on Deafness and Other Communication
Disorders](http://www.nidcd.nih.gov/) – One of the National Institutes of
Health, the NIDCD works to improve the lives of people who have communication
disorders. This website focuses on medical information and research.

#### [Services for deaf and deaf-blind women](http://www.adwas.org/) – ADWAS
provides comprehensive services to Deaf and Deaf-Blind victims/survivors of
sexual assault, domestic violence, and stalking. ADWAS believes that violence
is a learned behavior and envisions a world where violence is not tolerated.

#### [Addiction Treatment for Individuals Deaf and
Blind](https://www.addictionresource.net/addiction-recovery-for-hearing-
impaired/) – Addiction can be a harrowing experience for anyone. Individuals
who are deaf, hard of hearing, blind, or visually impaired can especially find
this experience daunting, as they’re faced with not only overcoming an
addiction, but attempting to find a treatment program that recognizes and
respects their unique challenges.

#### [Archdiocese of Washington-Center for Deaf
Ministry](https://adw.org/living-the-faith/special-needs/deaf-ministries/) –
Interpreters who work in Catholic churches will be interpreting a very
different liturgy coming in Advent of this year. The language used will be
much more of a challenge to interpret. The National Catholic Office of the
Deaf has provided this resource.

### Can't find the answer you're looking for? Please view our live FAQ
document with additional questions and answers!

[Extensive RID
FAQs](https://docs.google.com/spreadsheets/d/1xIlrGWCWwbcfcvZEFf8EQJaE82D02mUL0A_GADOnNts/edit?usp=sharing)

[Contact Us](https://rid.org/contact/)

__
