
EPS Complaints

### EPS provides guidance and enforcement to professionalism and conduct while
offering a complaint filing and review process to address ethical decision-
making concerns of interpreters.

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#### Before Filing a Complaint

If possible, address the situation directly with the interpreter, the
interpreting agency or the hiring entity and document the communication
(emails/letters) before filing a complaint.

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#### Complaint Requirements

  * Describe what happened
  * Describe how the interpreter’s conduct negatively affected you, others involved, or the situation itself.
  * List and submit your intended sources of evidence (witness statements, documentation, affidavits, etc.) that will be used to support the allegation(s)
  * Explain any efforts made to reach a solution with this interpreter before filing this complaint
  * Include the status of any legal action underway, at the time of this filing, related to this matter
  * Detail similar incidents (if any) of alleged misconduct you have experienced with this interpreter and include if this is the first incident or a series of events

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#### Format of Complaints

  * Typed, written or electronic version
    * Attached or emailed
  * American Sign Language (ASL)
    * Contact [ethics@rid.org](mailto:ethics@rid.org) for a private link to upload your ASL narrative
  * Pro-tactile or other language needs
    * Contact [ethics@rid.org](mailto:ethics@rid.org) for accommodations 


#### EPS Complaint

Detail a violation of the EPS Policy and/or the CPC.

File a Complaint


### Please select one of the following options below:

[I wish to file an EPS complaint in ASL](https://www.videoask.com/fyd6t988p)

[I wish to file an EPS complaint in written English](https://rid.org/eps-
complaint-form/)



#### EPS Report

Inform RID of public information that may be pertinent for the Ethics
Department to know.

File a Report


### Please select one of the following options below:

[I wish to file an EPS report in ASL](https://www.videoask.com/fyd6t988p)

[I wish to file an EPS report in written English](https://rid.org/eps-report/)



#### Procedures

## EPS Policy and Enforcement Procedures.

Outlining RID's EPS Policy and Enforcement Procedures which requires
compliance with the CPC, EPS, objectivity, and fundamental fairness to all
persons who may be parties in a complain of professional misconduct.

**[Learn more here about EPS Procedures>](https://rid.org/programs/ethics/eps-
procedures/)**

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